Last Update: December 2, 2020
At Umbrella Consulting Vancouver Inc. (“Umbrella Consulting,” “we,” “us” or “our”), we are committed to providing you with exceptional service as ERP specialists and consultants. As providing this service involves the collection, use and disclosure of some personal information, protecting this personal information is one of our highest priorities.
“Personal Information” means information about an identifiable individual including your name, address, e-mail address, or telephone number and usage data (see below).
“Website” means Umbrella Consulting’s website, accessible from .
“Usage Data” meaning data collected automatically, either generated by the use of Umbrella Consulting’s website from the website infrastructure itself (for example, the duration of a page visit).
“You” meaning the individual accessing or using Umbrella Consulting’s website, or the company, or other legal entity on behalf of which such individual is accessing or using the website, as applicable.
1 – Collecting Personal Information
1.1 Unless the purposes for collecting personal information are obvious and an individual voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.
2 – Consent
2.2 You may withdraw consent you have previously provided for the processing of your personal information at any time.
3 – Using and Disclosing Personal Information and Usage Data
3.1 We will only use or disclose your personal information where necessary to fulfill the purposes identified at the time of collection, including:
To provide and maintain our website, including to monitor the usage of our website.
To provide you with news and general information about our services and events, unless you have opted not to receive such information.
To attend and manage your inquiries to us.
To determine the effectiveness of our promotional campaigns and to evaluate and improve our website, solutions, services, marketing and your experience.
3.2 We will not use or disclose your personal information for any additional purpose unless we obtain consent to do so.
3.3 We will not sell your personal information to other parties.
3.4 Umbrella Consulting may use standard technology called "cookies" on its website. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can block or disable cookies by turning them off in your browser however, some areas of the website may not function properly if you do so.
4 – Retaining Personal Information
4.1 If we use your personal information to make a decision that directly affects you, we will retain that personal information for at least one year so that you have a reasonable opportunity to request access to it.
5 – Securing Personal Information
5.1 We are committed to ensuring the security of your personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
5.2 While appropriate security measures have been adopted, any information transmitted over the internet may be intercepted by third parties. Umbrella Consulting does not assume any liability for the interception, misuse, or alteration of any information transmitted over the internet.
6 – Providing Access to Personal Information
6.1 You have a right to access your personal information, subject to limited exceptions.
6.2 A request to access personal information must be made in writing at 2701 - 2088 Madison Avenue, Burnaby BC, V5C 6T5, and sufficient detail must be provided to identify the personal information being sought.
7 - Links to Other Websites
8 - Changes
9 - Contact Us