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OUR COMMITMENT

PRIVACY POLICY

Last Update: December 2, 2020

 

At Umbrella Consulting Vancouver Inc. (“Umbrella Consulting,” “we,” “us”  or “our”), we are committed to providing you with exceptional service. As providing this service involves the collection, use and disclosure of some personal information, protecting this personal information is one of our highest priorities.

 

This Privacy Policy outlines the principles and practices we will follow in protecting your personal information. Our privacy commitment includes ensuring the accuracy, confidentiality and security of personal information and allowing you to request access to, and correction of, your personal information.
 

Definitions

 

Personal Information” means information about an identifiable individual including your name, address, e-mail address, or telephone number and usage data (see below).

 

Website” means Umbrella Consulting’s website, accessible from http://www.umbrellaconsulting.ca.

Usage Data” meaning data collected automatically, either generated by the use of Umbrella Consulting’s website from the website infrastructure itself (for example, the duration of a page visit).

You” meaning the individual accessing or using Umbrella Consulting’s website, or the company, or other legal entity on behalf of which such individual is accessing or using the website, as applicable.

1 – Collecting Personal Information

1.1  Unless the purposes for collecting personal information are obvious and an individual voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection. 

2 – Consent

2.1 Your use of our website signifies your acknowledgment and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our website. Your continued use of our website signifies your acceptance of these terms and any changes in effect at the time of use. By submitting your information, you agree that it will be governed by our Privacy Policy.

2.2 You may withdraw consent you have previously provided for the processing of your personal information at any time.

3 – Using and Disclosing Personal Information and Usage Data

3.1  We will only use or disclose your personal information where necessary to fulfill the purposes identified at the time of collection, including:

  • To provide and maintain our website, including to monitor the usage of our website.

  • To provide you with news and general information about our services and events, unless you have opted not to receive such information.

  • To attend and manage your inquiries to us.

  • To determine the effectiveness of our promotional campaigns and to evaluate and improve our website, solutions, services, marketing and your experience.

3.2  We will not use or disclose your personal information for any additional purpose unless we obtain consent to do so. 

3.3  We will not sell your personal information to other parties.

3.4 Umbrella Consulting may use standard technology called "cookies" on its website. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can block or disable cookies by turning them off in your browser however, some areas of the website may not function properly if you do so.

4 – Retaining Personal Information

4.1  If we use your personal information to make a decision that directly affects you, we will retain that personal information for at least one year so that you have a reasonable opportunity to request access to it. 

4.2  Subject to 4.1, we will retain your personal information for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

5 – Securing Personal Information

5.1  We are committed to ensuring the security of your personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks. 

5.2 While appropriate security measures have been adopted, any information transmitted over the internet may be intercepted by third parties. Umbrella Consulting does not assume any liability for the interception, misuse, or alteration of any information transmitted over the internet.

6 – Providing Access to Personal Information

6.1  You have a right to access your personal information, subject to limited exceptions. 

6.2  A request to access personal information must be made in writing at 2701 - 2088 Madison Avenue, Burnaby BC, V5C 6T5, and sufficient detail must be provided to identify the personal information being sought. 

 

7 - Links to Other Websites

 

Our website may contain links to other websites that are not operated by us. This Privacy Policy does not cover these third-party websites. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

8 - Changes 

 

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

 

9 - Contact Us

If you have any questions about this Privacy Policy, you can contact us at hello@umbrellaconsulting.ca.

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