Question 1

What industries does Umbrella Consulting specialize in?

Accepted Answer

We specialize in mid-market manufacturing and distribution. That focus means our consultants bring relevant shop-floor, supply chain, and financial operations experience to every engagement.

Question 2

What ERP systems do you implement?

Accepted Answer

We are a Syspro Elite Solutions Partner and an Acumatica Gold Certified Partner. We implement and support both platforms and recommend the best fit for your business.

Question 3

Who will be working on my project?

Accepted Answer

Senior professionals lead every engagement from day one, including finance and manufacturing specialists, technology experts, and business process practitioners. We have CPAs and PMP-certified project managers on staff, with no junior handoffs.

Question 4

How do you keep projects on track and on budget?

Accepted Answer

We follow structured processes with thorough documentation and clear, frequent communication. That discipline helps manage scope, cost, and timelines while keeping stakeholders aligned.

Question 5

What happens after our ERP goes live?

Accepted Answer

Go-live is the start of an ongoing partnership. We support clients through an in-house Help Desk, monthly online forums, Quick Tip videos, and a free annual client conference.

Question 6

What makes Umbrella different from other ERP consultants?

Accepted Answer

Our culture and operating model attract seasoned consultants who stay, and that shows in delivery. Combined with focused manufacturing and distribution expertise and a commitment to quality, clients get a partner built for the long term.

Question 7

Do you serve companies outside British Columbia?

Accepted Answer

Yes. We work with manufacturing and distribution companies across Canada and the United States.

Question 8

How long does an ERP implementation typically take?

Accepted Answer

Timelines depend on scope, complexity, and readiness. Most implementations unfold over several months using a phased approach so your team can absorb change while the business keeps running.

Question 9

Can you help with ERP systems we already have?

Accepted Answer

Yes. Beyond new implementations, we help through business process optimization, enhancements, integrations, reporting, and ongoing support tailored to the systems you already run.

Question 10

What is Syspro best suited for vs Acumatica?

Accepted Answer

Syspro offers deep manufacturing capabilities for operations that want mature production, costing, and inventory depth. Acumatica is a strong cloud-native option, especially when distribution flexibility, scalability, and a modern platform matter most. We help you choose based on your requirements, not ours.

Frequently asked questions

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